WEBINAR RECAP: When Your MFA Codes Don’t Arrive: The SMS Deliverability Problem
Held on May 7, 2025; 9AM PST
If your authentication process still relies on SMS or email-based codes, it’s time to rethink your strategy, especially when using a global payments platform.
That’s exactly what we explored during our latest XTRM webinar, where we dove deep into the real-world costs and vulnerabilities of traditional 2FA or multi-factor authentication (MFA)—and discovered a smarter, more secure solution built for the modern age.
Who Was on the Panel?
- Richard Grogan-Crane, CEO of XTRM
- Rocky Motwani, CEO of Cyphlens
- Lev Gamaley, Product Manager at XTRM (Moderator)
MFA Needs a Rethink
SMS and email-based MFA might have worked in the past. But not anymore. As attackers adapt and evolve with AI and social engineering, the old methods simply can’t keep up. In fact, 74% of breaches in 2023 involved the human element.
Richard Grogan-Crane shared XTRM’s firsthand experience navigating these threats and why the company sought a more robust alternative to protect its global payment infrastructure.
Enter Cyphlens: Visual Encryption for Modern MFA
Rocky Motwani introduced Cyphlens’ phishing-proof MFA solution, which eliminates the need for SMS codes, push notifications, or hardware keys. Instead, users authenticate via a visual code scanned by their smartphone—fast, intuitive, and immune to common attacks like SIM swapping or fake login pages.
Not only is it more secure, it also enhances user experience and completely avoids SMS deliverability issues.
Built-In Savings
SMS-based MFA is more expensive than you might think—especially with rising government fees and fraud-related volume. Richard noted that Cyphlens’ fixed pricing model helped XTRM streamline authentication costs while eliminating vendor management headaches.
Compared to hardware keys like YubiKey, Cyphlens also wins on cost-efficiency, convenience, and scalability, using a device users already have: their smartphone.
Why Your Business Needs This
Security is no longer a layer—it’s a foundation. If you’re in fintech, healthcare, or any sector handling sensitive data, it’s time to explore authentication that’s built for the threats of today and tomorrow.
XTRM has already successfully deployed Cyphlens internally for secure employee access and is looking at expanding its use across transaction approvals and document sharing workflows.
Looking Ahead
Cyphlens envisions a future of ambient security—always-on protection that blends into your daily operations without slowing you down. With applications spanning KYC, secure payments, and beyond, this could be the beginning of a new security standard across industries.
Eager to apply this phishing-proof visual encryption MFA on XTRM? Learn more when you book a call with our friendly sales team.
Missed the webinar? Watch now:
